Callbutton call tracking review
3.8

Callbutton call tracking review

Pros
  • Many possibilities for analytics
  • Sophisticated design and UI
Cons
  • Price
  • Support

   What is Callbutton?

   A call tracking solution called Callbutton is based on personalized call tracking and reporting.

What is call analysis?

An Edge procedure called “call analysis” examines a connection to ascertain whether a real person, fax machine, or answering machine received the call. Call progress analysis (CPA), call progress detection (CPD), and answering machine detection are additional terms used in the industry to refer to call analysis (AMD)

What is call Center analytics?

Call center analytics is the process of gathering and analyzing customer data to discover insightful information about the effectiveness of your service company. These metrics include service level agreement (SLA) performance, revenue, customer retention, and customer effort score.

Callbutton call tracking review FAQ

What is pros and cons of Callbutton call tracking review

Callbutton call tracking review Pros:

  • Many possibilities for analytics
  • Sophisticated design and UI

Callbutton call tracking review Cons:

  • Price
  • Support

What is average rating of Callbutton call tracking review

Average rating is 3.75 based on next metrics: Customer service: 4, Customer support: 4, Lead attribution: 4, Tracking numbers: 3

Callbutton call tracking
+ Value for money: 8/10
+ Ease of use: 9/10
+ Features and integrations: 6/10
+ Customer support: 5/10
4.0
Customer service
4.0
Customer support
4.0
Lead attribution
3.0
Tracking numbers
3.8 Overall Rating

3 Replies to “Callbutton call tracking review”

  • Elizabeth Freeze says:

    Good for small companies

  • Gabriel S. says:

    I’ve been using Callbutton for a few months now and it’s been a game-changer for my business. The call tracking and analytics tools have allowed me to better understand my customer’s needs and preferences, and make data-driven decisions to improve our marketing campaigns. The platform is also very easy to use and integrates seamlessly with our existing systems. The support team is also great, always available to assist with any issues or questions we may have. Overall, I’m very impressed with Callbutton and would highly recommend it to other businesses looking to improve their call tracking and analysis capabilities.

  • Roman G. says:

    I recently started using Callbutton for call tracking and I must say I’m impressed with the platform. It’s very user-friendly and easy to set up. The call recording and analytics features are great and provide valuable insights into our customer behavior. The customer support team is also very responsive and helpful, always available to assist with any questions or concerns. Overall, I’m very satisfied with my experience using Callbutton and would definitely recommend it to other businesses looking to improve their call tracking and analysis.

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Callbutton call tracking review