- The customer service and support are top notch
- Easy to use routing Policy builder
- Nice customizations
- Lack of ability to have voice recognition
- The API is not very intuitive
- Hard to maneuver and access data
- Basic package offers a few and very limited features
Marchex has offered its clients cutting-edge solutions for business efficiency and income growth ever since it was founded and went public in 2004. In order to provide clients with the seamless purchasing experiences they demand, it equips sales and marketing teams with the tools they need to mix digital channels with more conventional ones like phone and text messaging.
The market leader and multiple award-winning conversation intelligence platform provides marketing and sales interaction tools that are AI-driven to help businesses engage customers and boost sales. The company’s main objective is to support clients in boosting sales and succeeding. It has always been distinguished by a strong commitment to and focus on the clients. The main goal is to aid clients in locating the best answers to their current company problems.
Marchex.com: Price Score
Our product specialists, who are there to assist you at every step of the way, can provide you with more information about the Marchex price upon request. Depending on customisation, added features, user count, and deployment method, Marchex prices may change. To learn more about Marchex subscriptions and to receive a fantastic discount on premium Marchex packages, kindly request a callback.
|Top call tracking solutions||Calltracking metrics||VS||Callrail||VS||Marchex|
|Inbound Call(per minute)||$0.27||VS||$0.05||VS||Х|
|Outbound Call(per minute)||$0.29||VS||$0.05||VS||Х|
|Phone Number(per line)||$1.50||VS||$3.00||VS||Х|
|Min price(per month)||$39.00||VS||$45.00||VS||Х|
Marchex.com: Meta Rating
Numerous people already trust Marchex. With 11 years of experience, it already has eight worldwide data centers and more than 600 global customers. It has received numerous honors, including The Cloud-Based Solution of The Year. Visit the organization’s website to find out more.
Marchex.com: Features and Integrations
The Marchex conversational analytics platform generates extremely large data volumes, which Marchex’s new technical platform, Marchex Stream, will control. The company imported data from its conversational analytics platform into Snowflake to set it up for new enterprise reporting functionalities. Speed is essential for Snowflake to meet the clients of Marchex’s growing demands.
- Cloud Storage
- Ironclad Security
- Access Controls
- Salesforce Playback
- Compliance Tools
With its additional reporting features, Marchex stands apart from the competition. The cloud-based data warehouse system called Snowflake was developed to meet consumer demands, corporate growth, and data scalability requirements. Another benefit is the two full-time engineering equivalents (FTEs) that are freed up by the completely managed data warehouse to concentrate on projects to enhance Marchex’s product.
- Salesforce Sales Cloud
- Live Chat
- Microsoft Teams
- Google Analytics
Marchex.com: Market Share and Growth Trends
Business Wire said that Marchex exceeded all prior records in the U.S. market in the first half of 2021 with 253% year-over-year growth. Due to Marchex’s continued goal of exceeding customers’ expectations by incorporating voice into the leading CRM platform in the world, as well as a significant investment in both product innovation and people, this extraordinary development occurred.
After achieving this goal, Marchex has no plans to quit. With its cutting-edge voice technology, it has made a number of ground-breaking product announcements that will significantly improve the consumer experience.
Marchex.com: Similar Solutions
Single-solution call tracking The purpose of Marchex is to streamline business operations for startups, SMBs, SMEs, and agencies. This web-based call tracking application is simple to use and has an intuitive user interface. The comprehensive solutions provided by Marchex, including Call Tracking Software, can be used by different types of companies and industries. Key Attributes are aided by Marchex Call Tracking Software, which also boosts efficiency and improves marketing procedures. It also aids in the management of campaigns and forms.