NinjaCat call tracking review

NinjaCat call tracking review

  • Easy to understand and use
  • Actionable recommendations
  • Perfect customer support
  • Being able to identify bottlenecks and trends in your data
  • Great design
  • Lack of all the important data connectors
  • Hard at the beginning
  • Slow from time-to-time
  • Restrictions in date ranges

As a result of a difficulty that its creators were personally facing, NinjaCat was created. A constantly expanding variety of platforms and channels were used to collect data on the efficacy of digital marketing. To reliably obtain such data for each client, let alone interpret it, takes a lot of time and work. The company’s founders envisioned an automated reporting process in which they could connect directly to other platforms to stream data into pre-built report presentations. They decided to design one because they couldn’t find a tool to do this.

In New York City’s basement of CEO Paul Deraval, three friends started NinjaCat in 2013. For gathering, storing, reporting, monitoring, analyzing, and visualizing data at scale, NinjaCat is now the best all-in-one digital marketing performance management software. Price Score

NinjaCat’s price is more than average for the industry. On a scale of 1 to 10, NinjaCat’s competitors receive a score of 6.2. (10 being the most expensive to implement). Customers of NinjaCat have a few adjustable options to select from, with the entry-level license costing $999 per month.

Top call tracking solutionsCalltracking metricsVSCallrailVSNinjaCat
Inbound Call(per minute)$0.27VS$0.05VSX
Outbound Call(per minute)$0.29VS$0.05VSX
Phone Number(per line)$1.50VS$3.00VSX
Voicemail(per minute)$0.002VS$0.003VSX
Min price(per month)$39.00VS$45.00VS$999 Meta Rating

Ninjacat score
Ninjacat votes
Ninjacat metascore

Following are the ratings and total votes NinjaCat obtained on several technological platforms:

G2: Considering the number of votes it has received, the tool has more than 250 reviews with an average rating of 4.2 out of 5, which is respectably high.
Capterra: This site gives us many information, including 4.4 ratings and 84 reviews.
On SoftwareAdvice, NinjaCat has received a respectable 4.4 out of 5 stars from 84 reviews, which is excellent. Features and Integrations

NinjaCat is a reporting tool that digital agencies may use to manage their various web efforts. You may have seen these campaigns on Facebook, Bing Ads, and Google AdWords. NinjaCat provides a variety of reporting options to track and manage different efforts.

  • Cloud Storage
  • Ironclad Security
  • Access Controls
  • Salesforce Playback
  • Pause/Resume
  • Compliance Tools

For easier campaign management, it provides reports utilizing more than 750 sources and monitors performance. The use of its flexible and configurable reporting dashboards, which sort and arrange data using filters, is its main feature. These address different reporting needs for specific information that clients have asked for.

  • Salesforce Sales Cloud
  • Live Chat
  • Microsoft Teams
  • Slack
  • Dropbox
  • Freshsales
  • Google Analytics
  • Trello

An enormous success for a provider of digital solutions, according to Crunchbase, is the company’s fundraising of more than 27 million dollars. Three well-known investors have invested in the company, which is among the fastest-growing in its industry.

In the SEM industry, the tool has a market share of 0.02%. The majority of the clientele consists of Americans, Canadians, and Britons. The industries are dominated by the real estate industry, which is followed by the hospital and healthcare sectors, marketing, and advertising.

Semrush Search Volume Similar Solutions

For media outlets, advertising agencies, and brands with several locations, NinjaCat develops a single platform for marketing analytics. With the use of its data analysis platform, which includes call tracking, social media, display, and reputation channels, businesses can link their marketing data sources, automate reporting, and monitor their budgets and campaigns.

What are the benefits of this acquisition for NinjaCat customers?

At NinjaCat, our goal is to pioneer a new way of working while developing the industry’s gold standard in marketing analytics. We are thrilled to include the Shape platform and staff into our operation to speed up the completion of that mission. NinjaCat’s objective to provide an all-in-one platform to store, report, monitor, analyze, and act on marketing data will be expedited by the integration of’s budget monitoring and automation capabilities as well as the inclusion of its leadership, engineering, and sales teams. Customers of NinjaCat will benefit from the acquisition in that we will be better able to address one of your most pressing problems: data integrations. We’re specifically growing our technical team and adding talent to create and manage connectors that will more reliably connect data to NinjaCat. We’re excited to work together to develop a comprehensive solution for digital marketers’ reporting, budgeting, and marketing data management requirements!

Is anything changing in the NinjaCat platform as a result of this acquisition?

The short answer is that nothing will change in the near future. You will continue to use the same NinjaCat platform and be able to access the same selection of goods and resources that you do now. Contact and billing information for the NinjaCat team is unchanged. We’ll be disclosing more information about the extra features, capabilities, and solutions we’ll be providing over the coming months. Remain tuned!

When will the Shape solutions be available to NinjaCat customers?

Our separate platforms will continue to function independently for the upcoming few months while our product and engineering teams create the integration strategy. We’ll be providing you with more information about the product roadmap, timeframe, and what to anticipate when that plan is carried out.

NinjaCat call tracking review FAQ

What is pros and cons of NinjaCat call tracking review

NinjaCat call tracking review Pros:

  • Easy to understand and use
  • Actionable recommendations
  • Perfect customer support
  • Being able to identify bottlenecks and trends in your data
  • Great design

NinjaCat call tracking review Cons:

  • Lack of all the important data connectors
  • Hard at the beginning
  • Slow from time-to-time
  • Restrictions in date ranges

What is average rating of NinjaCat call tracking review

Average rating is 4.25 based on next metrics: Customer service: 4, Customer support: 5, Lead attribution: 4, Tracking numbers: 4

NinjaCat call tracking
+ Value for money: 9/10
+ Ease of use: 7/10
+ Features and integrations: 8/10
+ Customer support: 9/10
Customer service
Customer support
Lead attribution
Tracking numbers
4.3 Overall Rating

6 Replies to “NinjaCat call tracking review”

  • Sami L. says:

    Although there is a rather steep learning curve, I found the onboarding and training to be quite thorough when we first started using NinjaCat. Support is also highly attentive and assists you in picking up new skills as you go. When I was still figuring out the system, they were always tolerant with my queries. As a former NinjaCat user, I think the most recent version is much easier to use and has a nicer appearance than it had a few years ago.

  • Tom Y. says:

    NinjaCat provided excellent customer care to enable us (Torstar clients) access and use the NinjaCat APIs successfully. With their help, we were able to complete our tasks more quickly and with less programming effort.

    A big thank you!

  • Rajiv A. says:

    The software doesn’t integrate with well-known email services like Aweber and Mailchimp, necessitating the usage of shaky third-party solutions. The opportunity to share client ad spend and conversions is provided, nevertheless, and the program’s performance is demonstrated by the tracking and notification of phone calls.

  • Sam K. says:

    We require a customized report similar to Analytics, allowing us to select specific dimensions and metrics. It would be great if the report could incorporate Bing and other third-party call metrics for multiple platform reporting. However, we feel that API development could be enhanced for the UK/EU market.

  • Samuel A. says:

    NinjaCat provided great service for helping us (Torstar customers) to be able to access and use the NinjaCat APIs efficiently, with good guidance and customer services, so we can utilize NinjaCat APIs effectively and with less programming effect to get the job done.

    Thanks a lot!

  • Abigail E. says:

    When we first started using NinjaCat I found the onboarding/training to be very thorough, and while there is a pretty substantial learning curve support is very responsive and helps you learn new things as you go. They have always been patient with my questions while I was still learning the system. As a previous NinjaCat user I find the current version to be very easy to use and looks much nice than it did just a few years ago.

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NinjaCat call tracking review