CallRail call tracking review
4.8

CallRail call tracking review

Pros
  • Easy-to-navigate dashboard
  • Intuitive UI design
  • Altogether ease of use
  • Good price
  • Responsive and quick support
Cons
  • Targeted mostly towards US clients
  • Slow replacement of numbers on the website
  • Lack of assistance after the initial set up
  • Limited integration with Google Adwords

CallRail provides a service that businesses really want because it helps to generate more leads and increase customer retention. CallRail’s history stretches back to 2005 thanks to founder Andry Powell. As a small online directory, they have changed massively over the years and consistently demonstrated great care & professionalism in this field.

Now more than 200,000 SMBs around the world can benefit from CallRail. In addition to call tracking and lead generation, it offers meaningful conversation intelligence.

Calltrail has been around for a long time and has constantly evolved to provide customers with the best experience. Besides being named one of the “best places to work,” it was also featured in Inc.The G2 Crown lists CallRail 5 times. In 2016 they listed them as their 1 ranked business in their overall score.

1.CallRail.com: price score. Find the best price

CallRail has four different call tracking plans to suit businesses’ needs and demands. Each plan provides different combinations of products, so prices can be personalized too. Customers can choose between the subscriptions which are all tailored to meet their specific requirements.

Top call tracking solutionsCallRail
VSCalltracking metricsVSRingba
Inbound Call(per minute)$0.05VS$0.27VS$0.05
Outbound Call(per minute)$0.05VS$0.29VS$0.05
Phone Number(per line)$3.00VS$1.50VS$3.00
Voicemail(per minute)$0.003VS$0.002VS$0.001
Min price(per month)$45.00VS$39.00VS$99.00

By choosing CallRail, you’ll get one of the lowest inbound and outbound call rates and cheapest monthly subscription rates around. The Call Tracking program with five local numbers and 250 minutes, costing only $45.00, is one of the most affordable options we have at our disposal. It also requires no setup fee and comes with a free trial period.

2.CallRail.com: meta rating. Check what people say about CallRail

CallRail score
CallRail votes
CallRail metascore

CallRail has been named “Best of the Best” multiple times for good reason. They offer extensive services that can help you out with your customer journey & sales efforts. One of the best ways to judge a software is through its review ratings on various consumer-focused websites.

3. CallRail.com: features and integrations

At CallRail we’re proud to help businesses open the gap between offline and online data. With us, you’ll know exactly which data sources produce conversions by simply doing clicks. Reports are collected in-house, they’re combined and studied. The money is spent wisely and we’re improving company’s ROI.

Multichannel Lead Attribution
Visitor Tracking
Call Log
Source Tracking
Operational Reporting
Multi-Touch Cost Per Lead
Mobile App
Call Recording
Call Notifications
Outbound Call Tracking
Text Messaging
Team Performance

We have excellent reporting tools and integration with all of the most popular platforms. You can get all of your data in one dashboard and make better decisions for your business.You can save a company’s budget by having campaigns that fail to convert allocate their resources to campaigns that are more successful. This effectively balances out each marketing campaign’s click-through rate.

Marketing Automation
Social Media Advertising
CMS Plugin
Website Optimization
CRM
Data Visualization
Google App Collection
Workflow Automation

The business monitoring process can help a company see every flaw and make any necessary adjustments to improve effectiveness on an individual level. It also automatically records your calls in order to segment, qualify, and analyze leads. The process also makes progress throughout the organization with each team company.

The first step in overcoming the marketing challenge is to monitor every lead, and make sure that your team is able to generate leads while also converting them into customers.As shown on the graphics here and below, CallRail has been and continued to be the leading call tracking software that competes with other major names.

CallRail started the year with a significant advantage over other ad-tracking software and held this advantage until May. To date, it seems like in the Semrush has had their most successful months in March, April, and May of this year. June was a bit unclear but still much more successful than its competitors

Similarweb Direct traffic
Semrush Search Volume

5. CallRail.com: similar solutions

There are many successful call tracking technologies available to you, so it’s important that you research before deciding.Based on the input you’ve given me, it has been much easier to come up with the decision on which software you should choose to avoid any potential problems.

How does CallRail work?

A tracking phone number that forwards to your primary phone number is immediately obtained by us. When one of your clients calls the new tracking number, we forward it to you, and you answer your primary phone as usual. CallRail compiles statistics that you can view in real time online. CallRail doesn’t need any specialized training, tools, or upfront money.

How many destination phone numbers can I have in my account?

You are allowed to have an unlimited number of destination phone numbers. Each tracking phone number can be diverted to a different destination number at your discretion.

How many phone numbers can I have in one account?

You may trace as many phone numbers as your company requires with CallRail. For a nominal monthly cost, additional telephone numbers are made available.

CallRail call tracking review FAQ

What is pros and cons of CallRail call tracking review

CallRail call tracking review Pros:

  • Easy-to-navigate dashboard
  • Intuitive UI design
  • Altogether ease of use
  • Good price
  • Responsive and quick support

CallRail call tracking review Cons:

  • Targeted mostly towards US clients
  • Slow replacement of numbers on the website
  • Lack of assistance after the initial set up
  • Limited integration with Google Adwords

What is average rating of CallRail call tracking review

Average rating is 4.75 based on next metrics: Customer service: 5, Customer support: 5, Lead attribution: 4, Tracking numbers: 5

CallRail call tracking
+ Value for money: 9/10
+ Ease of use: 9/10
+ Features and integrations: 7/10
+ Customer support: 7.5/10
+ Free trial: Yes
5.0
Customer service
5.0
Customer support
4.0
Lead attribution
5.0
Tracking numbers
4.8 Overall Rating

6 Replies to “CallRail call tracking review”

  • Avatar
    Allie P. says:

    I appreciate how simple it is to retrieve data reports and use the platform. However, my favorite function is the recorded call feature. The use of several phone numbers for tracking is something I also like because it works well for SEM, social marketing, and products. The platform is also quite simple to navigate and sort through. I appreciate that I may download documents and use them later for client accountability reviews or in meetings.

  • Avatar
    Liz Bowers says:

    The most suitable option for our company is CallRail. Previous call monitoring companies were unable to offer the same configuration as CallRail, which makes it simple for businesses like ours to manage phone numbers on behalf of their clients.
    In addition to the platform being excellent, account representatives and the general support team always respond quickly and politely.
    If you’re looking for a call tracking company, I wholeheartedly recommend CallRail!

  • Avatar
    Jason Z. says:

    CallRail is the ideal choice for agencies
    Overall, CallRail software has been a terrific solution for our company, and the company’s staff has consistently provided first-rate assistance.
    Pros: From the standpoint of a marketing firm, CallRail is a strong solution for lead attribution for particular channels. Data from phone calls and form submissions are crucial for demonstrating value to customers.
    Cons: It would be nice to be able to utilize as few as 2 phone numbers in a keyword pool for small clients and easier ways to add numerous keyword pools if necessary.

  • Avatar
    Chris C. says:

    Simple to use and excellent data obtained from various marketing activities.
    Pros: Call tracking used to be done a few years ago by hardcoding the tracking number into your website, which was not the best option for SEO. But when I discovered CallRail, I was enamored with its simplicity, SEO-friendliness, and call data. Dynamic number insertion is absolutely crucial! I currently use CallRail on over 100 websites, and it is essential for demonstrating the effectiveness of my marketing initiatives.
    Cons: Reporting requires some practice to get the hang of, but once you do, it’s not too bad.

  • Avatar
    Noah S. says:

    We use CallRail for various clients (mainly medical clinics). We are often running multiple ad campaigns at once (local SEO, social media, Google Ads, TV), so it’s super helpful that we can set up tracking numbers for all those campaigns. The recording feature has also proven to be very beneficial for clients. Often, the team we are working with is not the team that is answering phone calls and fielding patient leads, so being able to have those people listen to those calls and see areas for improvement is a great feature.

  • Avatar
    Alexander N. says:

    Callrail is the most intuitive, extensive software solution for call/phone routing. You can do anything with it, and they can grow as large as you would like!

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CallRail call tracking review