AddSource call tracking review

     AddSource: What is it?

Track calls and more, and let your customers talk to you through SMS, email, and webforms. Keep track of and intelligently respond to every interaction. Cost-per-lead monitoring and data that makes sense will help you make better business decisions. Call recordings and important metrics can be used to improve the business from the inside. Manage franchises and businesses with multiple locations. Get full control over your branch’s routing, management, analytics, and performance. Your business tracking can be easily scaled up. Finally, small businesses can use the same scalable platform for tracking calls and forms as big businesses. With Addsource’s powerful cloud-based technology, you can keep your attention on what you love most: building your business and making your customers happy. Addsource is made to be powerful, easy to use, and useful for a wide range of small businesses, from a single service provider to a multi-national franchise.

How does call tracking function and what is it?

In order for call tracking to function, a local or 800 number must be linked to a business phone line so that whenever the “new” number is called, the call is forwarded to the business line. The allocated number is linked to equipment that can track: Caller ID details (phone, location, name) Call information (date, time, and length)

Can calls be tracked?

Caller ID’s basic capabilities are surpassed by call tracking. With the use of this technology, you can learn detailed information about each customer who calls your company, including how they obtained your number in the first place. Call tracking comes in two flavors: business and personal.

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