800.com call tracking review

800.com call tracking review

  • Customer service is great
  • It’s incredibly user-friendly and very easy to use
  • No option to turn off receiving voice mail recordings
  • Total monthly charges up front

     Just what is 800.com?

 Toll-free and vanity numbers can be found and activated by businesses of all sizes using the telephony and call tracking software 800.com in accordance with FCC rules. Employees may observe the caller’s name and phone number and recognize routed calls thanks to an integrated caller ID feature.

Analytics, sequential or simultaneous call forwarding, voicemail transcriptions, automatic warnings, call screening, and data archiving are just a few of its features. Users of 800.com can setup settings to have voicemails attached to emails and receive voicemail notifications through SMS or email. Employees can use the platform’s call forwarding feature to automatically divert incoming calls to a specified phone number.

The tool enables administrators to reject and prevent incoming calls from spammers, provide personalized reports, and arrange voicemails on a single platform. Additionally, it aids businesses in recording calls for training and information retrieval needs and storing them in a single repository.

Does 800.com provide API support?

Support for API is part of our plans. Developers can interact with their 800.com account programmatically thanks to the 800.com REST API. Our API seeks to streamline the procedure while empowering users, whether you are interested in finding vanity phone numbers, automating SMS messages, or designing triggers that auto-reply based on date and time conditions. The REST architectural style best practices are followed by our API. Please visit our API Document Page for details and directions on how to build this functionality.

Can I use your service If I live in Canada?

800.com services support any calls originating from the US and/or Canada

800.com call tracking review FAQ

What is pros and cons of 800.com call tracking review

800.com call tracking review Pros:

  • Customer service is great
  • It’s incredibly user-friendly and very easy to use

800.com call tracking review Cons:

  • No option to turn off receiving voice mail recordings
  • Total monthly charges up front

What is average rating of 800.com call tracking review

Average rating is 4.25 based on next metrics: Customer service: 5, Customer support: 4, Lead attribution: 4, Tracking numbers: 4

800.com call tracking
+ Value for money: 8/10
+ Ease of use: 7/10
+ Features and integrations: 7/10
+ Customer support: 6/10
Customer service
Customer support
Lead attribution
Tracking numbers
4.3 Overall Rating

6 Replies to “800.com call tracking review”

  • Timofey Crut says:

    The only issue I have experienced is with the billing statement. It’s difficult to see where and how my payments are applied to the 2 accounts that I have with 800.com.

  • Ray Shark says:

    It’s incredibly user-friendly and very easy to use, even for non-tech-savvy people like me. And the customer service has been exceptional, which is most important to me.

  • Greg H. says:

    Setting up the 1-800 number to forward to our current phone number was pretty simple. There are many awesome call routing options available, such as the ability to route calls to various numbers at various times of the day.

  • Daxter B. says:

    Extremely user-friendly phone system. I was able to program a number such that it would perform the tasks I wanted it to. I did not need to spend time reading through documentation because it was quite intuitive.

  • Scarlett L. says:

    We’ve been using 800.com for several months now and have been very impressed with the platform. The call tracking and analytics features have been instrumental in improving our sales performance. The customer support team is also very knowledgeable and always available to help.

  • Elsie N. says:

    800.com has been a lifesaver for our business. The call tracking and analytics features have helped us to better understand our customers and improve our sales processes. The customer support team is also very responsive and helpful.

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800.com call tracking review