- Customer service is great
- It’s incredibly user-friendly and very easy to use
- No option to turn off receiving voice mail recordings
- Total monthly charges up front
Just what is 800.com?
Toll-free and vanity numbers can be found and activated by businesses of all sizes using the telephony and call tracking software 800.com in accordance with FCC rules. Employees may observe the caller’s name and phone number and recognize routed calls thanks to an integrated caller ID feature.
Analytics, sequential or simultaneous call forwarding, voicemail transcriptions, automatic warnings, call screening, and data archiving are just a few of its features. Users of 800.com can setup settings to have voicemails attached to emails and receive voicemail notifications through SMS or email. Employees can use the platform’s call forwarding feature to automatically divert incoming calls to a specified phone number.
The tool enables administrators to reject and prevent incoming calls from spammers, provide personalized reports, and arrange voicemails on a single platform. Additionally, it aids businesses in recording calls for training and information retrieval needs and storing them in a single repository.
Does 800.com provide API support?
Can I use your service If I live in Canada?
800.com call tracking review FAQ
What is pros and cons of 800.com call tracking review
800.com call tracking review Pros:
- Customer service is great
- It’s incredibly user-friendly and very easy to use
800.com call tracking review Cons:
- No option to turn off receiving voice mail recordings
- Total monthly charges up front
What is average rating of 800.com call tracking review
Average rating is 4.25 based on next metrics: Customer service: 5, Customer support: 4, Lead attribution: 4, Tracking numbers: 4
The only issue I have experienced is with the billing statement. It’s difficult to see where and how my payments are applied to the 2 accounts that I have with 800.com.
It’s incredibly user-friendly and very easy to use, even for non-tech-savvy people like me. And the customer service has been exceptional, which is most important to me.
Setting up the 1-800 number to forward to our current phone number was pretty simple. There are many awesome call routing options available, such as the ability to route calls to various numbers at various times of the day.
Extremely user-friendly phone system. I was able to program a number such that it would perform the tasks I wanted it to. I did not need to spend time reading through documentation because it was quite intuitive.
We’ve been using 800.com for several months now and have been very impressed with the platform. The call tracking and analytics features have been instrumental in improving our sales performance. The customer support team is also very knowledgeable and always available to help.
800.com has been a lifesaver for our business. The call tracking and analytics features have helped us to better understand our customers and improve our sales processes. The customer support team is also very responsive and helpful.