55PBX call tracking review
4.5

55PBX call tracking review

Pros
  • Wide range of features
  • User-friendly interface
  • Advanced call routing options
  • Strong customer support
  • Affordable pricing
Cons
  • Limited integrations
  • Some features require additional fees
  • Occasional technical glitches
  • No mobile app for iOS
  • Limited language options for support

Having a trustworthy and efficient call monitoring tool is crucial for handling calls in a professional context. One such platform is the cloud-based call management and tracking system 55PBX. With the purpose of assisting you in determining if 55PBX is the ideal call monitoring platform for your company’s requirements, we will examine 55PBX in further detail in this review.

Features

55PBX offers a wide range of features to help businesses manage their calls effectively. These features include:

  • Call recording: 55PBX enables you to record each incoming and outgoing call, giving you a useful tool for quality assurance and training.
  • Call routing: With 55PBX, you may direct calls to particular teams or people in accordance with your company’s requirements. By ensuring that calls are routed to the proper person, this function contributes to better customer service.
  • Call monitoring: 55PBX provides thorough call tracking information that you can use to evaluate call volume, duration, and other metrics to learn more about the call activity of your company.
  • IVR system: You may personalize callers’ greetings and menus with 55PBX’s IVR (Interactive Voice Response) system, which enhances their entire experience.
  • Voicemail transcription: 55PBX transcribes voicemails, making it simple to listen to, evaluate, and quickly reply to them.

Simplicity of Use

An easy-to-use interface and a simple design make 55PBX a user-friendly system. To ensure users get the most out of the platform, it is simple to set up and configure. Additionally, the platform provides a wealth of online documentation and support.

Pricing

Any size of business may find a price plan that works for them at 55PBX. Basic plans start at $24.95 per month, with higher-tier options offering more features and capabilities. Before committing to a premium plan, organizations may explore the platform during a free trial period.

Security

With cutting-edge encryption and other security mechanisms in place to safeguard private call data, 55PBX takes security seriously. Also, the platform complies entirely with all industry norms and rules, such as HIPAA and PCI-DSS.

Customer Service

Many customer service alternatives are available from 55PBX, including online help, video training, and live chat assistance. The platform’s customer support staff is attentive and competent, offering quick support to help businesses address any problems or worries they may be experiencing.

Conclusion

In order to assist businesses handle their calls efficiently, 55PBX is a robust and user-friendly call tracking platform that provides a wide range of features and capabilities. 55PBX is a great solution for organizations of all sizes with to its sophisticated call recording, routing, and tracking features, user-friendly UI, and several customer service choices.

55PBX call tracking review FAQ

What is pros and cons of 55PBX call tracking review

55PBX call tracking review Pros:

  • Wide range of features
  • User-friendly interface
  • Advanced call routing options
  • Strong customer support
  • Affordable pricing

55PBX call tracking review Cons:

  • Limited integrations
  • Some features require additional fees
  • Occasional technical glitches
  • No mobile app for iOS
  • Limited language options for support

What is average rating of 55PBX call tracking review

Average rating is 4.5 based on next metrics: Customer service: 4, Customer support: 4, Lead attribution: 5, Tracking numbers: 5

55PBX
+ Value for money: 9/10
+ Ease of use: 8.5/10
+ Features and integrations: 7/10
+ Customer support: 8/10
+ Free trial: Yes
4.0
Customer service
4.0
Customer support
5.0
Lead attribution
5.0
Tracking numbers
4.5 Overall Rating

5 Replies to “55PBX call tracking review”

  • Avatar
    Hunter G. says:

    The most crucial quality for our partnership is the extremely adaptable 55PBX team. They are always dependable and innovative in ways that benefit our business, and they have a wide range of integrations that greatly improve the team’s daily routine. a very user-friendly and simple to administer tool.

  • Avatar
    Freya N. says:

    The 55PBX time is really adaptable and the most significant quality for our partnership. Always responsive and innovative for our business, they offer a wide range of integrations that improve many aspects of the daily routine. Very intuitive and simple to use tool.

  • Avatar
    Elena S. says:

    I switched to 55PBX for our company’s IP telephony services, and it has been a game-changer. The platform is robust and packed with useful features that have improved our overall communication efficiency. Setting up the system was a breeze, and their technical support team was responsive and knowledgeable. We particularly appreciate their advanced call routing options, which have allowed us to customize our phone system to fit our unique needs. The call quality has been consistently excellent, and we haven’t experienced any downtime. I highly recommend 55PBX for businesses seeking a reliable IP telephony solution.

  • Avatar
    Zoe S. says:

    I have been using 55PBX for my business’s IP telephony needs, and I couldn’t be happier with their services. The setup process was straightforward, and their customer support team was incredibly helpful in getting everything up and running smoothly. The call quality has been excellent, and the platform is easy to use, allowing us to manage our phone system efficiently. Additionally, their pricing plans are competitive, offering great value for the features and reliability they provide. I highly recommend 55PBX to any business looking for a reliable IP telephony solution.

  • Avatar
    Maria S. says:

    55PBX has exceeded our expectations as an IP telephony provider. Their platform offers a wide range of features that have greatly enhanced our business communication. The call quality is excellent, and we appreciate the flexibility to make and receive calls from various devices, including desktops and mobile phones. The user interface is intuitive and user-friendly, making it easy for our team to manage calls and access voicemails. Moreover, their customer support team has been outstanding, promptly addressing any questions or concerns we’ve had. If you’re looking for a reliable and feature-rich IP telephony solution, I highly recommend 55PBX.

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55PBX call tracking review