Zoho call tracking review

Zoho call tracking review

  • Navigation from a contact level information to an account level information
  • It's easy to keep track of all the leads in one place and send them to the right teams.
  • The module cannot be customized via self, need customer support
  • Pricing and login always requiring a mobile number are inconvenient, and support is sometimes delayed.

What is Zoho Voice?

A cloud telephony solution called Zoho Voice makes it simple to manage company calls from any location and on any device. You can manage calls inside of Zoho tools like CRM, Desk, Recruit, and Bigin thanks to their seamless integration. Zoho Voice offers practical features like click-to-call, call pop-ups with caller information, and a dial pad widget utilizing its browser extensions in addition to advanced cloud telephony services like IVRs, call queues, call transfers, call recording, business hours, and live call monitoring.

Price of the Zoho Voice Business Phone Edition: Single – Free (call charges applicable) 2. Team: $100.00 per month for ten users (1000 free outgoing mins, unlimited free incoming) 3. For 30 users, Office costs $300 per month (2000 free outgoing mins, unlimited free incoming) 4. Business: $1,000 per month for 100 users (5000 free outgoing mins, unlimited free incoming) Edition for Business Telephony: Basic – $34 per user per month 2. Standard (1 administrator and 10 Zoho agents) – $49 per month (Imported from CRM, Desk, Recruit, or Bigin)

What is Zoho Voice?

Zoho Voice is an online telephony software using which you can purchase phone numbers to make and receive local and international business calls. Zoho Voice uses Zoho’s own cloud PBX(Private branch exchange) system at the backend to facilitate this.

What are the system and network requirements for Zoho Voice?

With a minimum internet bandwidth requirement of 5 Mbps, Zoho Voice works with all widely-used web browsers, iOS, and Android mobile devices.

What are the benefits of cloud telephony system?

No hardware is required to maintain or upgrade
Highly reliable
Seamless scalability
Low costs
Additional calling features

Zoho call tracking
+ Value for money: 7/10
+ Ease of use: 6/10
+ Features and integrations: 9/10
+ Customer support: 5/10
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4.0 Overall Rating

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