- Voicemails drop
- Conversational AI seems like a powerful tool. Underused in our company.
- It froze sometimes.
- It constantly logs out and forces me to log back in through both RingDNA and Salesforce before calling or texting anyone which requires a 2 step process. This can be prevented by logging into RingDNA at the start of each day before Salesforce, I just need to make this a habit!
What is Revenue?
For inside sales teams using Salesforce, Revenue.io (formerly RingDNA) is promoted as a “sales acceleration engine.” The vendor claims that their Intelligent Dialer for Salesforce will enable outbound sales representatives to use Revenue.io to establish up to 400% more connections, place more calls, and fully automate voicemails. Enhancing incoming call performance is also a part of the value proposition. Any marketing source can be used to route calls to the appropriate representatives, replete with prospect information that enables representatives to have more fruitful interactions. Additionally automating call logging and reporting, Revenue.io offers managers a wide range of immediately useful reports. As a result, there were more dials, chats, inbound call conversions, and sales.
Features of Revenue
Dialer Logistics Features
- Call into server with landline
- Single line dialing
- Call into server with mobile phone
- Call into server with VoIP “soft phone”
- Double line dialing
Preview Dialer Features
- Contact preview
- Call notes & tags
- Dialer-CRM integration
- Automatic call logging
Core Dialer Features
- Outbound dialing
- Click-to-callgs
- Dialer contact import
- Inbound routing
- Recorded voicemail drop
- Campaign & list management
Call Follow-up and Quality Assurance Features
- Sales emails
- Dialer reporting & analytics
- Dialer call monitoring
- Follow-up calls
- Dialer call recording
Additional Features
- Call tracking
- DialNext
- IVR
