PhoneBurner call tracking review

What is PhoneBurner

A cloud-based tool called PhoneBurner that enables sales teams to have more live interactions faster is a power dialer. The firm claims that because the software automates time-consuming and repetitive procedures, sales rep productivity can increase by up to four times. The company claims that PhoneBurner provides instant connections, unlike other dialer software, with no pauses, delays, or dropped calls.

Important characteristics:

  • 80 contacts can be power dialed each hour.
  • voicemails with a single click
  • Based on call results, send 1-click emails
  • Based on call results, send a 1-click SMS.
  • Real-time reporting and analytics are available.
  • Distribute leads to your team in a wise manner.
  • Recording or live call monitoring
  • Calls to other agents are forwarded
  • Automate processes
  • Create call cadences that save you time.
  • Boost live responses with Local ID
  • From a single administrative dashboard, manage an entire team.
  • Customers adore PhoneBurner’s user-friendliness, the vendor claims, and it powers thousands of clients and millions of calls each month. The vendor provides a free, no-credit-card-needed trial of the platform.

PhoneBurner Features

  • Single line dialing
  • Power dialer
  • Call into server with VoIP “soft phone”
  • Call into server with landline
  • Call into server with mobile phone

Preview Dialer Features

  • Contact preview
  • Built-in CRM
  • Automatic call logging
  • Dialer-CRM integration
  • Call notes & tags

Core Dialer Features

  • Outbound dialing
  • Custom caller ID
  • Recorded voicemail drop
  • Campaign & list management
  • Inbound routing
  • Click-to-call
  • Dialer contact import

Call Follow-up and Quality Assurance Features

  • Sales emails
  • Appointment scheduling
  • Dialer reporting & analytics
  • Dialer call monitoring
  • Follow-up calls
  • Calendar sync
  • Dialer call recording
  • Dialer compliance

Additional Features

  • SMS text messaging
  • Lead management
  • Call tracking
  • White-glove setup and onboarding
  • Voicemail drop
  • Spam number monitoring
  • Local Caller ID
  • Call recording
  • Email tracking
  • Call transfer
  • Automatic lead distribution

What is PhoneBurner doing to help improve my live answer rates?

You have a partner, PhoneBurner, whose North Star is the number and caliber of your live connections. Simply put, we want more people to pick up when you call. In order to assist you, we have started an initiative: Stop calls from being falsely classified as spam Improve the standing of your phone numbers greater response to your phone calls The registration of your phone numbers with the Free Caller Registry, which PhoneBurner may carry out on your behalf, is a crucial step in this procedure.

What is the Free Caller Registry?

The Free Caller Registry is a tool that allows companies making legitimate outbound calls to establish trust with the analytics services that support the major US wireless carriers. It provides critical data that helps affirm that your calls are valid and should be going through to subscribers with limited risk of being flagged.

What happens after my company and numbers are submitted?

The three major US carriers are supported by three analytics engines. Each will independently verify the information and might get in touch with you at the primary phone number supplied to confirm the registration. Although verification times tend to vary depending on the engine, approvals or rejections usually take 24 to 48 hours. When the verification is finished, the person who submitted the registration is informed and given any extra instructions or data that might be required for approval.

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