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What is JustCall?
With the help of JustCall, businesses can get phone lines in 58 different countries and use web, mobile, or desktop applications to place, receive, and track calls. The seller claims that it meets every telephony need for a company’s sales, support, and remote personnel.
Both the JustCall system and the user’s CRM/helpdesk system automatically log and record all incoming and outgoing calls. Users can set up voicemail and a welcome message, as well as specific call allocation criteria (in different languages).
By switching from desk phones to JustCall, the vendor hopes to help businesses look more professional and save a ton of money, time, and effort.
The seller claims that JustCall will benefit companies in the following ways:
Sell locally by calling clients from a local number in their area (increases conversions).
Make or receive calls straight on a computer or mobile device with “Calls Made Easy” (increases productivity).
Distribute incoming calls among your team members as you collaborate (team collaboration).
Work from anywhere and utilize many phone numbers with a single JustCall account to immediately receive calls on a phone (increases productivity).
professional sound (increases sales).
JustCall Features
Cloud PBX Features
- Multi-level Interactive Voice Response (IVR)
- Directory of employee names
- Call reports
Call Management Features
- Answering rules
- Call park
- Message alerts
- Call recording
- Call screening
VoIP system collaboration Features
- Audio conferencing
Mobile apps Features
- Mobile app for iOS
- Mobile app for Android
Small Businesses Can Utilize This Dependable Communication Option, according to
Overall: It has shown to be a solid communication solution for my little business. It has a strong feature set, is easy to set up and use, and integrates well with our current CRM. Even though there are some cons, I think JustCall has been a wise investment for my business.
Pros: My ability to communicate effectively is crucial to the success of my small business. That’s why I decided to try JustCall, and I’m happy to say that it has worked well for both my workers and me as a reliable communication tool. One of its benefits is how simple it is to set up and operate.I had no trouble getting things started, and my coworkers and I soon set up our accounts. We were able to make and receive calls within a short period of time, and the UI is straightforward and user-friendly. Another advantage of adopting it is that it successfully integrates with our present CRM. We were able to handle all of our contacts and calls from one location after integrating our CRM with JustCall. More efficiently communicating with our clients has allowed us to do so while also saving time. We can send and receive text messages, record calls, and forward calls with ease. Also useful, the mobile app enables us to maintain contact while on the go. Cons: Yet, there are some disadvantages to utilizing it. One negative is that occasionally, especially when using the mobile app, the call quality could be inconsistent. The prices can be a bit exorbitant, especially for businesses with a large consumer base, which is another negative. Yet I think there are more benefits to adopting JustCall than drawbacks.
The majority of CRMs are seamlessly integrated, according to Boasts.
Overall: AgileCRM is used by our team, but we discovered that there was no mobile option for taking calls while on the move. We can view customer history, including phone calls and texts, in one location by utilizing JC’s connectivity with Agile. We no longer need to waste time looking for talks because of this. Also, thanks to JC’s adaptability, we can place calls using a desktop computer, a mobile app, or both.
Pros: JC’s integration with our CRM has been smooth; it has given us access to call and text history as well as other client information. Another significant benefit has been the quick platform switching capabilities. Cons: There are times when the call quality is poor, and occasionally there are problems that prevent calls from connecting. To address these problems, we have identified workarounds like routing calls to a Google Voice number. We still use JC despite these issues because it integrates with our CRM.