DialogTech call tracking review
3.8

DialogTech call tracking review

Pros
  • Dashboard Insights
  • Call Routing
  • Call Reporting
Cons
  • More integrations
  • Support
  • SMS text message tracking

DialogTech: What is it?

            Call attribution for marketing purposes, call tracking, and other call analytics are all provided by DialogTech (previously ifbyphone). Call attribution, call scoring, contextual call routing, call management, and automated voice notifications are among the features.

Why tags are needed?

Users can add unique metadata to call records using tags. They can then be used to filter call records in reporting or exported to another location for more in-depth study.

Can I get a GMB tracking number?

DialogTech customers can obtain tracking numbers for Google My Business (GMB) and enter those numbers into their GMB listing (s). Businesses can track calls from their listing using the Additional Number feature in GMB while maintaining their Name, Address, and Phone Number (NAP) consistency to avoid harming SEO.
DialogTech call tracking
+ Value for money: 8/10
+ Ease of use: 6/10
+ Features and integrations: 5/10
+ Customer support: 6/10
3.0
Trust & Fairness
4.0
Games & Software
4.0
Bonuses & Promotions
4.0
Customer Support
3.8 Overall Rating

2 Replies to “DialogTech call tracking review”

  • George Laucirica says:

    Within our Telephony department and in several divisions of our company, we [use] DialogTech. I use the service to address a variety of internal, external, client, call center, voice mail, IVR, and other needs. They are consistently a delight to work with and have one of the greatest support teams around.

  • Jorge Peralta says:

    DialogTech is what we utilize for call analytics, recording, and tracking. All accounts managed by the company for a large number of clients use DialogTech. With the use of this technology, we can communicate insights, reports, and analytical data with our clients so they may assess the success of their marketing initiatives and gain insights into the requirements and preferences of their target audiences.

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