Pros
- Dashboard Insights
- Call Routing
- Call Reporting
Cons
- More integrations
- Support
- SMS text message tracking
DialogTech: What is it?
Call attribution for marketing purposes, call tracking, and other call analytics are all provided by DialogTech (previously ifbyphone). Call attribution, call scoring, contextual call routing, call management, and automated voice notifications are among the features.
Why tags are needed?
Users can add unique metadata to call records using tags. They can then be used to filter call records in reporting or exported to another location for more in-depth study.
Can I get a GMB tracking number?
DialogTech customers can obtain tracking numbers for Google My Business (GMB) and enter those numbers into their GMB listing (s). Businesses can track calls from their listing using the Additional Number feature in GMB while maintaining their Name, Address, and Phone Number (NAP) consistency to avoid harming SEO.
DialogTech call tracking review FAQ
What is pros and cons of DialogTech call tracking review
DialogTech call tracking review Pros:
- Dashboard Insights
- Call Routing
- Call Reporting
DialogTech call tracking review Cons:
- More integrations
- Support
- SMS text message tracking
What is average rating of DialogTech call tracking review
Average rating is 3.75 based on next metrics: Customer service: 3, Customer support: 4, Lead attribution: 4, Tracking numbers: 4
6 Replies to “DialogTech call tracking review”
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Within our Telephony department and in several divisions of our company, we [use] DialogTech. I use the service to address a variety of internal, external, client, call center, voice mail, IVR, and other needs. They are consistently a delight to work with and have one of the greatest support teams around.
DialogTech is what we utilize for call analytics, recording, and tracking. All accounts managed by the company for a large number of clients use DialogTech. With the use of this technology, we can communicate insights, reports, and analytical data with our clients so they may assess the success of their marketing initiatives and gain insights into the requirements and preferences of their target audiences.
We discovered a different product to meet our changing demands. They handled the transferring of our previous numbers in the most appalling way possible.
DialogTech’s platform is very user-friendly and easy to use. The call tracking and analytics features are fantastic and provide valuable insights into our customers’ behavior. The customer support team is also very responsive and helpful.
A great way to measure phone calls and leads generated by your marketing campaigns. able to monitor and record all facets of the calling system, voicemail, message, and more.
DialogTech is an excellent solution for tracking phone calls and customer interactions. We’ve used this solution for over a year and have been impressed with the accuracy of the call tracking and the level of detail provided in the call reporting.