CrazyCall call tracking review

What is CrazyCall?

CrazyCall is a cloud-based application created to aid sales teams and contact centers in improving the efficiency of both outbound and inbound initiatives.

CrazyCall doesn’t require any technological knowledge or downloads. Within minutes of registering their account, consumers can begin placing and receiving calls right in their browser, according to the provider. The automatic dialer eliminates the need for consumers to manually dial numbers. Additionally, users can create rules to effectively manage their outbound and inbound queue or to automatically reschedule calls. Users of CrazyCall can select phone numbers from more than 60 different countries, ensuring that they always sound local to leads and customers.

Businesses can add users to their accounts and use dashboards and live call listening to keep tabs on the performance of their teams. Call recordings can also be used to assess and improve the caliber of each conversation. This solution includes real-time reports.

Users of CrazyCall’s Click-to-Call add-on can enhance and organize their contact database. As they browse the web and make and receive calls, users can utilize it to add phone numbers to a list.

CrazyCall Features

  • Live analytics
  • Free call recording & archiving
  • Intelligent Power Dialer
  • Intuitive Script Creator
  • Conference Call
  • Open API access
  • SSL encryption
  • Campaign management
  • Agent panel
  • Cloud-based app
  • Workforce management
  • A wide range of Caller IDs
  • Competitive international connection rates
  • Follow-up Scheduling
  • Queue management
  • Knowledge Base

What are CrazyCall’s top competitors?

Many people use PhoneBurner and Freshdesk as CrazyCall substitutes.

What is CrazyCall’s best feature?

With a score of 9, reviewers give Call forwarding, Click-to-call (CTC), and Predictive dialing the highest ratings.

Who uses CrazyCall?

Users of CrazyCall most frequently come from mid-sized businesses (51 to 1,000 employees) in the computer software sector.

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