Ghost Call Tracking call tracking review
4.0

Ghost Call Tracking call tracking review

Pros
  • Increased Visibility and Insight
  • Improved Customer Service
  • Enhanced ROI
Cons
  • Costly for Small Businesses
  • Complexity of Data Analysis

Ghost Call Tracking: The Leading Call Tracking Solution for Businesses

What is Ghost Call Tracking?

Ghost Call Tracking is a cloud-based call tracking solution that allows businesses to track and analyze their incoming phone calls. The platform works by assigning a unique phone number to each marketing campaign, enabling businesses to track the source of each incoming call.

Advanced Features

Ghost Call Tracking offers a range of advanced features designed to help businesses optimize their phone sales process and drive growth. Some of the key features include:

  • Call Recording: Ghost Call Tracking records all incoming phone calls, allowing businesses to review and analyze their calls for quality assurance and training purposes.
  • Call Analytics: Ghost Call Tracking provides businesses with detailed analytics on their incoming phone calls, including the caller’s location, call duration, and call source.
  • Dynamic Number Insertion: Ghost Call Tracking’s dynamic number insertion feature allows businesses to display a unique phone number on their website based on the visitor’s location and referral source.
  • Integration with Popular CRM Systems: Ghost Call Tracking seamlessly integrates with popular CRM systems, such as Salesforce and HubSpot, allowing businesses to capture and analyze call data within their existing workflow.

Pros

  • Increased Visibility and Insight: Ghost Call Tracking provides businesses with increased visibility and insight into their incoming phone calls. By tracking the source of each call and analyzing call data, businesses can gain a deeper understanding of their marketing campaigns and optimize their phone sales process accordingly.
  • Improved Customer Service: Ghost Call Tracking’s call recording feature enables businesses to review and analyze their calls for quality assurance and training purposes. By identifying areas for improvement in their phone sales process, businesses can improve their customer service and drive customer satisfaction.
  • Enhanced ROI: By tracking the source of each incoming call and analyzing call data, Ghost Call Tracking enables businesses to optimize their marketing campaigns and increase their ROI. By investing in high-performing campaigns and eliminating underperforming campaigns, businesses can maximize their return on investment.

Cons

  • Costly for Small Businesses: Ghost Call Tracking’s advanced features and technology come at a premium, which may be prohibitive for some small businesses with limited budgets.
  • Complexity of Data Analysis: Ghost Call Tracking’s call tracking technology may require some expertise to fully utilize its capabilities. Businesses may need to invest in training and resources to analyze their call data effectively.

Conclusion

Overall, Ghost Call Tracking is a top choice for businesses looking to track and analyze their incoming phone calls. With advanced features such as call recording, call analytics, dynamic number insertion, and integration with popular CRM systems, Ghost Call Tracking provides businesses with the insights they need to optimize their phone sales process and drive growth. While the solutions may be costly for some small businesses, the value provided by Ghost Call Tracking’s solutions is worth the investment. Ghost Call Tracking is a game-changer for businesses looking to revolutionize their phone sales process and enhance their customer service.

 

Ghost Call Tracking call tracking review FAQ

What is pros and cons of Ghost Call Tracking call tracking review

Ghost Call Tracking call tracking review Pros:

  • Increased Visibility and Insight
  • Improved Customer Service
  • Enhanced ROI

Ghost Call Tracking call tracking review Cons:

  • Costly for Small Businesses
  • Complexity of Data Analysis

What is average rating of Ghost Call Tracking call tracking review

Average rating is 4 based on next metrics: Customer service: 4, Customer support: 4, Lead attribution: 4, Tracking numbers: 4

Ghost Call Tracking call tracking review
+ Value for money: 9/10
+ Ease of use: 8.5/10
+ Features and integrations: 7.5/10
+ Customer support: 9/10
+ Free trial: Yes
4.0
Customer service
4.0
Customer support
4.0
Lead attribution
4.0
Tracking numbers
4.0 Overall Rating

5 Replies to “Ghost Call Tracking call tracking review”

  • Avatar
    Ethan P. says:

    We have experienced a few minor issues with Ghost Call Tracking. Occasionally, call tracking data may not sync properly, resulting in incomplete or delayed reports. The customer support has been responsive in resolving these issues, but faster resolution times would be appreciated. Additionally, while the platform offers essential call tracking features, it may lack some advanced functionalities required by larger enterprises. Nevertheless, Ghost Call Tracking delivers solid performance and value for its price.

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    Livia J. says:

    Ghost Call Tracking has been an excellent addition to our call tracking arsenal. The platform’s intuitive interface and easy setup have allowed us to start tracking our calls quickly. The comprehensive call analytics and reporting provide valuable insights into call volumes, sources, and conversions. The ability to generate dynamic phone numbers for different marketing campaigns has helped us attribute calls accurately. Ghost Call Tracking is a reliable and cost-effective solution for businesses of all sizes.

  • Avatar
    Panos N. says:

    Ghost Call Tracking has revolutionized our call tracking process. With their advanced IP telephony solutions, we now have complete visibility into our call campaigns and can accurately measure their performance. The platform’s comprehensive analytics and reporting features have allowed us to identify our top-performing channels, optimize our advertising spend, and increase our ROI. The integration with our IP telephony system was seamless, and the platform’s user interface is intuitive and easy to navigate. The customer support at Ghost Call Tracking has been outstanding, providing us with timely assistance and valuable insights. I highly recommend Ghost Call Tracking to businesses seeking to improve their call tracking capabilities.

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    Panagiotis N. says:

    Ghost Call Tracking has been a game-changer for our business. As a company heavily reliant on IP telephony, their call tracking solution has provided us with invaluable insights into our call campaigns. The platform’s user-friendly interface and robust analytics capabilities have allowed us to track the effectiveness of our marketing efforts and optimize our strategies accordingly. The integration with our IP telephony system has been seamless, and the accuracy of call tracking data has been impressive. The support team at Ghost Call Tracking has been prompt and helpful in addressing any issues or questions we’ve had. I highly recommend their services to businesses looking to enhance their call tracking capabilities.

  • Avatar
    Thanasis N. says:

    I can’t say enough good things about Ghost Call Tracking and their IP telephony solutions. Their call tracking platform has been instrumental in helping us understand the effectiveness of our marketing campaigns and make data-driven decisions. The platform’s robust features, such as dynamic number insertion and call recording, have given us a comprehensive view of our call performance. The integration with our IP telephony system was seamless, and the accuracy of call tracking data has been spot-on. The customer service at Ghost Call Tracking has been exceptional, with knowledgeable and responsive support. I highly recommend Ghost Call Tracking to any business looking to optimize their call tracking and analysis.

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Ghost Call Tracking call tracking review