FluentStream call tracking review
4.5

FluentStream call tracking review

Pros
  • Customizable and scalable solutions
  • Unified communication tools
  • Advanced features such as call recording, routing, forwarding, and IVR
  • Dedicated customer support available 24/7
Cons
  • Cost may be high for some businesses
  • Learning curve for mastering the platform
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FluentStream – Your Partner in Communication

FluentStream is a cloud-based communication provider that offers a suite of unified communication solutions to businesses of all sizes. With a focus on innovation, customization, and customer service, FluentStream has become a leading provider in the industry, delivering excellent service and unparalleled quality.

Customizable and Scalable Solutions

FluentStream provides customizable and scalable solutions that are tailored to meet the specific needs of each business. Their communication solutions are designed to grow and evolve alongside businesses, ensuring they can adapt to changing demands and provide excellent customer service every step of the way.

Unified Communication Solutions

FluentStream’s unified communication solutions offer businesses an integrated approach to communication. Their communication platform includes a suite of tools, such as voice, video, chat, and collaboration, that enable businesses to connect with their customers and team members seamlessly. With FluentStream, businesses can manage their communication needs from one central platform, improving efficiency and productivity.

Advanced Features

FluentStream’s communication platform comes equipped with advanced features that help businesses streamline their communication processes and provide excellent customer service. These features include call recording, call routing, call forwarding, IVR, and more. These tools help businesses improve their customer interactions and ensure they are delivering high-quality service at all times.

Excellent Customer Support

FluentStream’s commitment to customer service is unmatched in the industry. Their dedicated support team is available around the clock to assist businesses with any communication-related issues or concerns they may have. With FluentStream, businesses can rest assured they are receiving the best service and support possible.

Cons

  • Cost – While FluentStream’s solutions are customizable and scalable, they can come at a cost. Some businesses may find the pricing plans to be on the higher side, particularly for small businesses or those with limited budgets.
  • Learning Curve – FluentStream’s communication platform comes with a wide range of advanced features that may require some learning to master fully. While their support team is available to assist with any issues or concerns, some businesses may require additional training to utilize the platform to its fullest potential.

Conclusion

FluentStream is an excellent partner for businesses looking to improve their communication infrastructure and provide exceptional customer service. With customizable and scalable solutions, unified communication tools, advanced features, and dedicated customer support, FluentStream is an industry leader in cloud-based communication solutions. While some businesses may find the cost to be high, the value provided by FluentStream is worth the investment. Overall, FluentStream is an excellent choice for businesses looking to enhance their communication capabilities and deliver high-quality service to their customers.

 

FluentStream call tracking review FAQ

What is pros and cons of FluentStream call tracking review

FluentStream call tracking review Pros:

  • Customizable and scalable solutions
  • Unified communication tools
  • Advanced features such as call recording, routing, forwarding, and IVR
  • Dedicated customer support available 24/7

FluentStream call tracking review Cons:

  • Cost may be high for some businesses
  • Learning curve for mastering the platform
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What is average rating of FluentStream call tracking review

Average rating is 4.75 based on next metrics: Customer service: 4, Customer support: 5, Lead attribution: 5, Tracking numbers: 5

FluentStream call tracking review
+ Value for money: 9/10
+ Ease of use: 8.5/10
+ Features and integrations: 7.5/10
+ Customer support: 9/10
+ Free trial: Yes
4.0
Customer service
5.0
Customer support
5.0
Lead attribution
5.0
Tracking numbers
4.5 Overall Rating

5 Replies to “FluentStream call tracking review”

  • Simon J. says:

    Downtime can be annoying, as it is with SAAS by nature. Fair enough, they have always responded quickly to any outages, and over the course of at least three years, there have only been a handful of times when the impact was worse than just a slowdown in the interface, such as VOIP calls failing to connect for a few hours.

  • Weston M. says:

    We want limitless calling that includes call recording, whisper coaching, barging in, etc. as a call center. At a great price per extension, this system offers everything we were hoping for. Direct DID number purchases may be made using the online portal, and function codes can be sent to agents so they can instantly change their caller ID. Even though most of the reporting tools were created for inbound queue situations (we’re largely outgoing), they are nonetheless rather extensive.

  • Iason N. says:

    We have been using FluentStream for our IP telephony needs, and we are extremely satisfied with their service. The platform is user-friendly, making it easy for our team to manage calls and access advanced features. The call quality is crystal clear, and we have experienced no call drops or interruptions. FluentStream’s customer support is top-notch, providing prompt assistance and resolving any issues quickly. Their pricing is competitive, making it a cost-effective solution for our business. I would highly recommend FluentStream to anyone looking for a reliable IP telephony provider.

  • Christos N. says:

    FluentStream is a reliable and feature-rich IP telephony provider that has greatly improved our business communications. Their platform offers seamless integration with our existing systems, allowing us to manage our phone calls effectively. The call quality is exceptional, and we have experienced no downtime since implementing FluentStream. Their customer support team is responsive and knowledgeable, always ready to assist us with any issues or questions. I highly recommend FluentStream to any company in need of a robust and reliable IP telephony solution.

  • Leonidas N. says:

    FluentStream has been a game-changer for our business communications. Their IP telephony solution has provided us with advanced features and improved call quality. The platform is easy to navigate, and the intuitive interface makes it simple to manage our calls. FluentStream’s customer support team is exceptional, always available to help us with any questions or concerns. The integration options with other business tools and applications have streamlined our workflows and enhanced our productivity. I would highly recommend FluentStream to any company seeking a reliable and feature-rich IP telephony solution.

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FluentStream call tracking review