CDR Call Reporting for Cisco call tracking review
4.3

CDR Call Reporting for Cisco call tracking review

Pros
  • Easy to use
  • Real-time call tracking
  • Customizable reports
  • Seamless integration with Cisco
  • Enhanced security features
Cons
  • Can be expensive
  • May require training
  • Some features require add-ons
  • Not compatible with all systems
  • Limited customization options

CDR Call Reporting for Cisco is a robust platform designed to provide businesses with the ability to track and analyze their call data. With its advanced features and user-friendly interface, CDR Call Reporting for Cisco is a powerful tool for businesses of all sizes.

Real-Time Call Tracking

One of the key features of CDR Call Reporting for Cisco is its real-time call tracking. With this functionality, businesses can monitor their call activity as it happens and make immediate adjustments to their call handling procedures.

Customizable Dashboards

CDR Call Reporting for Cisco provides customizable dashboards that allow businesses to view and analyze their call data in real-time. This makes it easy for businesses to identify trends and make data-driven decisions that improve their operations.

Comprehensive Call Analytics

CDR Call Reporting for Cisco offers a wide range of analytics and reporting options that enable businesses to gain valuable insights into their call data. From call volume to call duration to call sources, CDR Call Reporting for Cisco provides comprehensive data analysis that helps businesses improve their call handling procedures.

Easy Integration

CDR Call Reporting for Cisco is designed to integrate seamlessly with a variety of other business tools and applications, including CRMs and helpdesk software. This makes it easy for businesses to incorporate call tracking data into their existing workflows.

User-Friendly Interface

CDR Call Reporting for Cisco is designed to be easy to use, with an intuitive interface that makes it simple to navigate and find the information you need. This means that businesses can quickly get up and running with CDR Call Reporting for Cisco and start leveraging its powerful features right away.

Conclusion

Overall, CDR Call Reporting for Cisco is an essential tool for businesses looking to gain valuable insights into their call data. With its real-time call tracking, customizable dashboards, comprehensive analytics, easy integration, and user-friendly interface, CDR Call Reporting for Cisco is a powerful platform that can help businesses improve their call handling procedures and drive growth.

CDR Call Reporting for Cisco call tracking review FAQ

What is pros and cons of CDR Call Reporting for Cisco call tracking review

CDR Call Reporting for Cisco call tracking review Pros:

  • Easy to use
  • Real-time call tracking
  • Customizable reports
  • Seamless integration with Cisco
  • Enhanced security features

CDR Call Reporting for Cisco call tracking review Cons:

  • Can be expensive
  • May require training
  • Some features require add-ons
  • Not compatible with all systems
  • Limited customization options

What is average rating of CDR Call Reporting for Cisco call tracking review

Average rating is 4.25 based on next metrics: Customer service: 5, Customer support: 4, Lead attribution: 5, Tracking numbers: 3

CDR Call Reporting for Cisco
+ Value for money: 9/10
+ Ease of use: 8.5/10
+ Features and integrations: 7.5/10
+ Customer support: 9/10
+ Free trial: Yes
5.0
Customer service
4.0
Customer support
5.0
Lead attribution
3.0
Tracking numbers
4.3 Overall Rating

5 Replies to “CDR Call Reporting for Cisco call tracking review”

  • Avatar
    Cora L. says:

    Personally, the feature-rich UI is what stands out for me. While using the software, being able to transition between the Dashboards, Widgets, Schedule reporting, and Remote phone control. The software and reporting have enabled us to remove multiple spreadsheets, as well as ascertain the proper staffing levels in our departments based on intervals and abandoned calls. We also are able to hold our staffing accountable on SLA’s both on the customer support side as well as internal employee support.

  • Avatar
    Cole P. says:

    Variphy does an incredible job of taking all of the information you want out of Cisco and making it user-friendly and easy to read, access and interpret. It is Top of the Class in CDR for Cisco Call Manager and CCX.

  • Avatar
    Fotini S. says:

    We have been using CDR Call Reporting for Cisco for several months now, and it has been a game-changer for our call reporting needs. The platform provides comprehensive and detailed reports on our call activity, allowing us to analyze call volumes, durations, and patterns. The real-time monitoring feature helps us identify and address any issues promptly. The user-friendly interface makes it easy to navigate and access the necessary information. The customer support team at CDR Call Reporting for Cisco is exceptional, providing prompt assistance and resolving any concerns efficiently. I highly recommend their services for businesses using Cisco phone systems.

  • Avatar
    Eleni S. says:

    CDR Call Reporting for Cisco has been an invaluable tool for our business. Their IP telephony solutions have greatly improved our call management and reporting capabilities. The platform seamlessly integrates with our Cisco phone system, providing detailed call data and analytics. The customizable reporting features allow us to track key metrics, monitor call quality, and identify areas for improvement. The customer support team at CDR Call Reporting for Cisco is responsive and knowledgeable, always ready to assist with any questions or issues. I highly recommend their services for businesses using Cisco phone systems.

  • Avatar
    Marina S. says:

    CDR Call Reporting for Cisco has significantly improved our call reporting and analysis processes. The platform integrates seamlessly with our Cisco phone system, providing us with comprehensive call data and analytics. The reporting features are highly customizable, allowing us to generate detailed reports tailored to our specific needs. The real-time monitoring capabilities have been invaluable for managing call volumes and ensuring optimal call quality. The customer support team at CDR Call Reporting for Cisco is highly responsive and knowledgeable, addressing any issues or inquiries promptly. I highly recommend their services to businesses seeking robust call reporting solutions for Cisco phone systems.

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CDR Call Reporting for Cisco call tracking review