CallHippo call tracking review
As a business owner, it’s crucial to ensure that your communication channels are as efficient and effective as possible. CallHippo is a cloud-based communication platform that provides businesses with a virtual phone system and an array of other tools to help streamline their communications. In this review, we’ll take a closer look at CallHippo and what it has to offer.
Virtual Phone System
CallHippo’s virtual phone system allows businesses to set up a professional phone system without the need for physical equipment. The platform provides businesses with local, toll-free, and international numbers that can be used to receive calls from customers from anywhere in the world. The phone system also includes features such as call forwarding, call routing, and voicemail that help businesses manage their calls more efficiently.
Integrations
CallHippo integrates with a range of other business tools such as Salesforce, Zoho, and Slack. This allows businesses to manage their communication channels from a single platform and streamline their workflows.
Analytics and Reporting
CallHippo provides detailed analytics and reporting on call volumes, wait times, and call duration. This data can be used to optimize call center operations and improve customer service. The platform also provides call recording functionality, which can be useful for training purposes and quality control.
SMS and Voicemail
In addition to the virtual phone system, CallHippo also provides businesses with SMS and voicemail capabilities. This allows businesses to send and receive text messages and voicemail messages through the platform.
List of Features:
- Virtual phone system
- Local, toll-free, and international numbers
- Call forwarding, routing, and voicemail
- Integrations with other business tools
- Detailed analytics and reporting
- Call recording functionality
- SMS and voicemail capabilities
Overall, CallHippo is a comprehensive communication platform that can help businesses streamline their communications and improve customer service. With its virtual phone system, integrations with other business tools, and detailed analytics and reporting, it’s a valuable tool for businesses of all sizes.
